{"ratings":{"table":{"5":{"cnt":13,"total":65},"4":{"cnt":1,"total":4},"3":{"cnt":0,"total":0},"2":{"cnt":0,"total":0},"1":{"cnt":0,"total":0}},"average":97.6470588235294,"total_ratings":17,"total_votes":14,"sum_votes":69},"reviews":["\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EFedup\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:80%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EThe Kaye family of sectional pieces seem so far to be well designed and constructed solidly.  Once connected **correctly** the pieces are very stable.  The fabric covers, which was one of the big features we wanted since they are removeable and washable, were mostly attached when the items arrived, but a couple pieces needed removal and adjustment of the covers since they had come partially off during installation\/transit.\n\nHowever, the instructions are not super helpful.\n\nWe paid for basic delivery, but then upgraded for an extra $250 at the time of delivery for installation and setup.  Unfortunately even the delivery folks couldn\u0027t figure out the installation and left with it not correctly set up (it looked correct at first glance, but when the corner pieces started shifting and coming apart within hours, we started to look for the problem ourselves).\n\nTurns out several backrests were installed backward (there is a front and back side but it\u0027s not obvious) and a couple of the ottomans were also twisted and needed to be removed and aligned and reinstalled.  Lastly, the connections were not done and it took us nearly 8 hours to figure out how to connect the corner piece in a stable way.  It took 2 of us and we both had minor injuries by the time we finished, so there\u0027s something to be said about possible improvements to either the configuration directions, installer training, or other things that could certainly be improved.\n\nWe purchased an additional section, which should arrive in the coming month or so, but we will  NOT be paying for any extra white (or other colored) glove service, since it was a total waste.\u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003ERafael Grigorian\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:100%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EVery comfortable\u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EVic Bertrand\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:100%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EAmazing Quality! \u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EThomas Stetser\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:100%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EWe love our Kaye Sectional. It is the perfect combination of comfort while still have enough structure to sit up straight when needed. We had to take the pillows off due to our puppy trying to chew them but it looks even better with them on. \u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EJeremy Fong\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:100%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EGreat couch, fits well.\u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EJonathan Giroux\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:100%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EWas not assembly correctly, we had to flip the textile. Hope it will stay beautiful long time. \u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n"],"count":14,"next":"\/uc_trustpilot\/records\/node\/6222\/2"}